A permanent collection of owls is scattered throughout the bookshop. The first of these, two small wax candles in the shape of an owl, were made for Kay by her nieces, Marilla and Kylie, in the 1970s. Since then, their number is now in the thousands, mostly given by customers and friends. The bookshop has a policy that it neither buys nor sells the owls-nor does it ask for them! There are many stories attached to the way in which they have been given to the business, and the collection has become a draw-card for visitors to the bookshop.